Handling of Personal Information

ADAM, a custom-made jewelry specialty store, deeply recognizes the importance of the personal information we receive from our customers, and we will take the following measures to ensure that the personal information we collect on the ADAM website is properly managed.

Collection and Use of Personal Information

In order to provide better services to our customers, ADAM may collect personal information from customers when receiving inquiries, providing various materials, conducting questionnaires, sending e-mails, and other services.
ADAM will collect personal information in a lawful and fair manner, and will not obtain personal information by illegal means against the customer's will. For this purpose, ADAM will either obtain the consent of the customer for the collection and use of personal information, or notify the customer of the necessary information on the ADAM website.
ADAM will not handle customers' personal information beyond the scope of the purpose of use that has been clarified in advance.

Protection and management of personal information

ADAM will strive to ensure the accuracy of personal information collected from customers to the extent necessary to achieve the purpose of use, and the person in charge will strictly manage and handle such information to prevent its loss, destruction, falsification, leakage, etc.

Ensure that subcontractors

ADAM may outsource part of the management and operation of our business to subcontractors in order to enhance our services. In such cases, ADAM will ensure that the subcontractors are properly managed to prevent leakage of or unauthorized access to customers' personal information.

Disclosure of Personal Information

ADAM will not disclose personal information collected from customers to third parties other than our affiliates, subcontractors, and business partners, except when there is a legitimate reason to do so. However, ADAM may disclose personal information without the customer's consent when required to do so by law, or when requested to do so by a court of law, the police, or other public agency.

Correction and suspension of use of personal information

Upon request from a customer, ADAM will correct, change, or stop using the customer's personal information after confirming the customer's identity.

Contact for inquiries regarding personal information

Royal Mansion 404, 2-14-10 Sangenjaya, Setagaya-ku, Tokyo 154-0024, Japan
TEL/FAX 03-3418-7008
Hours: 10:30 - 16:00 (until 18:00 on Saturdays only) (closed Wednesdays and Sundays)

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